Privacy Policy
Last updated: October 16, 2026
Robert Springett Photography (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to visitors of https://robertspringettphotography.com and to anyone who contacts us about photography services in London, Ontario and across Southwestern Ontario.
Information We Collect
We collect the information you choose to share with us. When you fill out the contact form on this site, we receive your full name, email address, phone number (if provided), event type, event date, venue or city, and your message. We may also collect any details you include in follow-up emails, phone calls, or messages sent to our social media accounts.
When you visit the site, we may also receive technical information automatically from your browser, such as your IP address, browser type, device, referring page, and the pages you visit. This helps us understand how the site is used and keep it working.
How We Use Your Information
We use the information you share to:
- Respond to your inquiry and follow up with availability and a free quote.
- Schedule, confirm, and deliver photography services.
- Send you details about your booking, your photos, and usage rights.
- Keep records of our correspondence related to your project.
- Maintain and improve this website and understand how it is used.
How We Share Your Information
We do not sell your information. To run the business and respond to inquiries, we share the details you submit with the tools we use to manage them — for example, the customer relationship management (CRM) system that receives and stores contact form submissions, and the email service we use to reply to you. These providers process your information on our behalf and are expected to handle it in line with this policy.
We may also share information when required by law, or to protect our rights, property, or safety, or the rights of others.
SMS and Text Messaging
If you provide your phone number through our contact form, you consent to receive SMS text messages from Robert Springett Photography related to your inquiry and booking. These may include confirmation that we received your inquiry, follow-up about availability and quotes, scheduling and logistics details for your shoot, notification when your edited gallery is ready, and a request to leave a review after your session.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking
This site may use cookies and similar technologies to remember preferences and to gather analytics about visits. You can control or disable cookies through your browser settings. Some features of the site may not work as expected if cookies are disabled.
Data Retention
We keep your information for as long as needed to respond to your inquiry, provide services, and maintain records of our work together. If you ask us to delete your details, we will remove them from our active systems where we can, subject to any record-keeping we are required to keep.
Your Rights
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. You can also opt out of marketing messages at any time. To make any of these requests, contact us using the details below.
Security
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee the security of information you share over the internet.
Children’s Privacy
This website and our services are intended for adults booking or inquiring about photography. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has shared information with us, contact us and we will remove it.
Links to Other Sites
This site may link to other websites and social media profiles we do not control. This policy does not cover their practices, and we are not responsible for how they handle your information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top. Please check back periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out:
- Email: robertryanspringett@gmail.com
- Phone: (519) 317-1960
- Or through the contact form